For life-threatening emergencies call 9-1-1 from a land line or (510) 777-3211 from a cell phone.
Like communities around the world, Oakland is preparing for the impacts of El Niño and the weather conditions it can bring.
Events
What is El Niño?
What can you do to prepare?
Being prepared through small actions today can help keep you and your family safe during an emergency. Please take some time to visit Listos California, a statewide program that provides in-language information and tools to help Californians prepare for and recover from disasters.
Prepping Your Home for Extreme Weather
Municipal Service Center
7101 Edgewater Drive
Oakland, CA 94621
- Monday - Friday
8 a.m. - 4 p.m. - Saturday & Sunday
8 a.m. - 4:30 p.m.
Drainage Services Facility
5921 Shepherd Canyon Road
Oakland, CA, 94611
- Monday - Friday
7 a.m. - 3:30 p.m.
How to Report for El Niño Related-Problems
Storm-related Emergency
For storm-related emergency issues on public property and in the public right-of-way (such as flooding, mudslides, landslides, and manholes overflowing onto streets and sidewalks), contact OAK 311. Dial 311 from any phone within Oakland or call 510-615-5566.
Water Service Emergencies
For water service emergencies (e.g., no water service, broken hydrants, broken water main pipes), contact EBMUD: 1-866-403-2683.
Downed Power Lines or Smell Natural Gas
For downed power lines or if you smell natural gas, leave the area immediately and then call 9-1-1 or PG&E at 1-800-743-5000.
Power Outage Alerts
For power outage alerts go online to pge.com/outagealerts.
Non-emergencies
For non-emergencies, OAK 311 can also be contacted in other ways:
- Email: OAK311@oaklandca.gov
- Online: www.oaklandca.gov/311
- Mobile App: Seeclickfix or OAK 311, available in the App Store for Apple devices and Google Play for Androids
