LINK+ FAQs

  • General Questions

    The Oakland LINK+ is a combined catalog of over 11 million items from 64 libraries throughout California and Nevada. With your Oakland Public Library card, you can request any LINK+ item that isn't available from OPL to be delivered to your local branch in about a week.   

    Just click on the LINK+ symbol in the Oakland Public Library catalog if you don't find what you want in our collection. 

    Then click "Request" for that item in the LINK+ catalog. 

    Fill in the requested information and choose the branch where you want to pick up the item. LINK+ will tell you if the item is available. 

    Most LINK+ requests arrive in less than a week. You will be told when it arrives at your branch. Need more help? Ask your librarian, call the LINK+ office at (510) 238-2124.

    You can also search the LINK+ Catalog directly, opens a new window. 

    You create a PIN when you apply for a library card. Your PIN is a four-digit number.
     
    If you do not have a PIN, call or visit any Oakland Public Library location. 
     
    You can reset your PIN by logging into your BiblioCommons account and looking under My Settings.

    You can renew your library card in person by  visiting any Oakland Public Library location,  or by calling (510) 238-3134. 

    If you applied for and received a library card online it will expire in 30 days.  

    To have full borrowing privileges and update your card you need to verify the card using valid photo identification. Visit any Oakland Public Library location to complete the verification process.

    All full access library cards expire every 3 years.

    You can borrow LINK+ items for 21 days, with one renewal of 21 more days.

    LINK+ is free, as long as your materials are returned on time. Like OPL items, LINK+ items do not collect late fees. However, there is a $115 fee for lost item and significantly damaged items.

    You will receive an e-mail to the e-mail address in your library record when your LINK+ item arrives. If you have not given an email address, you will receive a phone call. If you would like to get texts that your items have arrived via ShoutBomb, you can sign up separately here, opens a new window.

    LINK+ materials will be held at the branch for up to 7 days. 

    Check out the LINK+ items at your branch when you receive a notification that they have arrived. 

    You can return LINK+ items at any OPL location.
     
    If you have any further questions, please ask your librarian or call the OPL LINK+ office at (510) 238-2124.